Shell

We were looking for a web application that would be efficient and easily accessible for all internal and external parties involved in our recruitment project. NetSuite was proposed to us as the tool to deliver on quality and time lines. We were very pleased with the multiple features the tool offers and the ERP Guru team made a difference in rapidly understanding our needs and identifying our business requirements. Their expertise helped us streamline our processes and efficiently achieved our objectives. The team was dynamic and had the desire to help but kept in mind the autonomy of its client. Being in a different time zone was seamless as they made themselves available, adapted to our schedule and had an excellent time response. We found their training tactics very useful and innovative, using recent technology such as netmeeting and live demos.

I would recommend ERP Guru for your next project for their expertise and adaptability! 

Sandra Mailloux
Retail Channel Advisor
Shell Canada Limited

UCG

Working with ERP Guru was a real pleasure! The team is knowledgeable and really understands the intricacies of implementing business processes into NetSuite. Their ideas, innovation, dedication, and extreme patience helped make this implementation one of the best UCG has ever had. They worked efficiently with our clients and our development team. Moreover, I came into this project late, but ERP Guru was very accommodating in assisting me with getting up-to-speed. They had many items organized and really helped our company understand the layout and goals of the project. They were extremely patient when we were learning and they provided valuable input with areas that we were not familiar with.

I want to recommend this entire team! They are amazing and I truly hope I get to work with them again sometime in the future.

Shalisa Mohamed
Manager, PMO & BA
UCG

CMC Energy Services
ERP Guru. exceeded expectations in their support of NetSuite!
CMC Energy Services, Inc. sought a knowledgeable, responsive, and quality service provider to assist with product support and special projects.
We were referred to ERP Guru. We found them attentive to our needs, while they delivered consistent, accurate-to-goal information, and product fixes/implementation, work flow suggestions, and training/education to better help us use and manage our NetSuite software. Their courteous and timely support has earned our respect and trust. We highly recommend them to any other NetSuite customers!

Angelica Biehl
CMC Energy Services

HANS Device
"We were disappointed with the webstore functionality delivered by the standard NetSuite product. We hired one of their technology partners to help us, but they were slow to respond and never showed any enthusiasm for our business. Then we tried ERP Guru.

ERP Guru gave us unprecedented customer service, superb creative materials and effective project management. In the first item, they reviewed our store in more depth than we requested and uncovered concerns, previously unknown to us, about how we market our product. Their creative materials have resulted in positive feedback from retail customers and wholesale dealers alike, while taking the look and feel of our online store to an entirely new level. And their project management has been aggressive yet realistic, allowing us to meet all the deadlines originally proposed for the project while adding more functionality than we expected.

On top of that they have been delightful to deal with, with excellent communication skills and a sense of humor when plans change mid-stream. I recommend them without reservation."

Gary Milgrom
Executive Director Operations
Hubbard/Downing, Inc.

Prodrive Systems
"ProDrive develops and commercializes innovative and patented dental instruments. With a distributed product development, manufacturing and commercial offices in North America and Europe, ProDrive required an ERP/CRM system that provided real-time reporting - we've found our solution with NetSuite. Netsuite's quick and easy reporting is the foundation of ensuring smooth product manufacturing, supply, order fulfillment and customer service. The intelligence available on customer buying habits in CRM component helps us increase the overall value of each account through more refined and targeted marketing.

ProDrive had an ERP selection committee comprising of our CFO, Director of Marketing and Sales and Director of Product Development /Manufacturing. The committee evaluated custom built systems, and competing Web based systems, none provided the ease of entry, or ease of use of NetSuite. The ready-made system helped speed implementation, with only minor adjustments in our workflow - compared to custom solution which required an exhaustive long-term implementation process, and would have consumed valuable management bandwidth. ERP Guru played a critical role in the process of developing a comprehensive project plan, they guided us through step-by-step implementation by working with all department heads, their expertise helped us meet our objectives - ERP Guru has become a valuable ongoing consultant helping us refine and improve our new workflow."

Mark Scott
Director of Sales and Marketing

PC Help Sevices inc.
My experience with ERP Guru has been fantastic. The end result is “exactly” what I had envisioned. The staff has been responsive, competent, and professional. As a business owner, it is important for me to find vendors that I can depend on and that will make us look good to our clients. ERP Guru has exceeded that expectation.

Thank you for a refreshing experience!

Jason T.Pongratz
Owner, Lead Consultant
PC Help services inc.