Member management

What is it?

An extension to NetSuite created to run professional associations or any organization that requires advanced member management functionality.

Why was it created?

A client of ours is running a professional association for health care practitioners. They manage thousands of members who participate in classes, seminars and buy books.

They were previously running a homemade system that was antiquated and did not provide the functionality required to expand their business.

Features

• Automated member management from subscription to renewal.
• Member can pay online for their annual dues and for seminars online.
• Manage multiple members per company.
• Fully transactional web site to register for classes and accept credit card payment.
• Manage online classes automatically in the web store (and remove classes that are in the past)
• View all activities and classes taken by a member in a dashboard format
• Targeted email marketing campaign capabilities
• Seminar and class management, manage the number of participants in a class and wait list
• Manage roster, print badges, and personalized member material
• Manage presenters/teachers/assistants and ensure they are pre-qualified to give a seminar 
• Integrated accounting system

Benefits

• Saves time and increases efficiency
• Automates manual tasks in member management
• Manage more members with less effort