CRM+
NetSuite CRM+ delivers powerful customer relationship management capabilities, including sales force automation, marketing automation, customer support and service, flexible customization through SuiteFlex and more.
NetSuite CRM+ is the only CRM solution that is completely integrated with the back office—order management, fulfillment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle.
It also includes a complete Partner Relationship Management module. NetSuite's CRM+ features the best opportunity management and forecasting capabilities in the industry!
Key Benefits
Full 360° View
CRM+ enables you to easily view all customer data and interactions including full purchase histories to make more accurate business forecasts.
Complete Sales and Marketing Interaction
Fully integrated web and email marketing provides the ability to target prospects and current customers.
Follow the Entire Customer Lifecycle
From a suspect browsing the website, to a customer who has placed an order, and finally guiding the customer through to repurchase.
Empower your Sales Team
Take realtime orders from customers with NetSuite's integrated Order Management System. Includes powerful, automated up-sell and cross-sell capabilities in order to sell more effectively to existing customers.